Warranty & Returns

Warranty

All of our products are covered by a Manufacturer’s Warranty available to the original purchaser only. Please refer to the manufacturers manual for their specific warranty.

If a product is found to be faulty due to a manufacturers error within 7 days of the receipt of the product we will replace it at no cost to the customer with a new identical product.

Our general warranty does not cover damage to the products, wear and tear, over-use or abuse, the depletion of consumables, such as batteries, straps, contact probes and wire, etc.

All warranty returns must be accompanied by a copy of the original receipt.


Returns

If you wish to return your product for a non warranty reason:

  • Product has to be unused.
  • All costs for the return of any items or products will be the responsibility of the purchaser.

  • Expenses related to workshop testing, labour and postage for returning the product will be the responsibility of the purchaser. All accounts are to be settled prior to the return of the product.

  • Original delivery costs or their value are NOT refundable.