Processing & Shipping
Processing Times
Please note that due to the high volume of orders during our sale, processing times may be slightly longer than usual. We are working hard to get your items made, packed and shipped as quickly as possible, but we appreciate your patience as we ensure that each order is carefully prepared. Rest assured, we’re doing everything we can to get your new dog gear to you without delay. Thank you for your understanding and support!
We recognize the excitement that comes with buying something new and the eager anticipation of receiving it. We strive to fulfill and ship your order promptly. Please review the processing times below. If your order is urgent, please contact us at info@nativecollars.com.
Ready to ship items will be shipped within 1-2 business days.
All other orders will be shipped within 5-15 business days.
Please note processing time for H and Y harnesses can take up to 4 weeks. They are custom made to fit your dog, very intricate and require a longer processing time.
Domestic Shipping:
Unfortunately, Australia Post shipping times are variable, but our experience has been that most standard parcels are delievered between 6-10 business days and express parcels can take between 2-4 business days.
Please allow longer for rural deliveries.
We offer free standard shipping on all orders over $100.
Standard shipping fee is $10
Express shipping fee is $15
International Shipping:
Standard shipping can take up to 4 weeks.